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2021 National Survey of Community Banks

Thank you for agreeing to participate in a brief survey, conducted by the Survey Research Institute (SRI) at Cornell University, on behalf of the state banking regulatory agencies and the Conference of State Bank Supervisors (CSBS). The purpose of the survey is to give researchers and policy makers an opportunity to hear directly from community banks on a range of important topics. Results from the survey will be compiled and presented during the 9th annual Community Banking in the 21st Century research and policy conference, which is being held September 28–29, 2021, in St. Louis, Missouri.

The survey will take approximately 20 minutes to complete. The questions will be sequenced in the following order:

  • Current bank conditions and emerging issues
    • Response to COVID-19 pandemic
  • Product and service design and offering
  • Future of community banking

To complete this survey, you will be required to provide your FDIC certificate number. If you do not have your FDIC certificate number readily available, you can search for it at the following FDIC web site:

The information you provide is being collected for research purposes only. Your bank ID will not be made available to the public, nor will any demographic information that can associate your responses to your institution.

Before you begin, you may want to gather the following information:

The amount of 2020 costs for the following items and the amount of each item that is directly associated with regulatory compliance (Schedule RI & RI-E):

  1. Personnel expenses
  2. Data processing expenses
  3. Legal fees and expenses
  4. Accounting and auditing expenses
  5. Consulting and advisory expenses